Sumit sarkar department of management information systems university of texas at dallas sumitatutdallasedu abstract effective knowledge management is becoming crucial for the survival of business organizations due to their increasing reliance on knowledge work. Information technology is the technology used to store manipulate distribute or create information.
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The three broad categories overlap and interact with one another.
Role of information technology in knowledge management ppt. The objective of knowledge management in libraries is to promote knowledge innovation. All these can be summed up easily its having knowledge and knowledge comes from having information. The knowledge acquired must be accumulated and converged into knowledge warehouses of libraries.
People hold the knowledge and they need to share it with others especially those who make decisions. There are three broadways of managing the knowledge system. Information technology is a tool for knowledge management in libraries.
Information technology communication plays vital roles in knowledge management which include the following it plays as a facilitator in knowledge management facilitates documents management data storage access of information dissemination exchange and sharing of ideas it provides solutions to knowledge management and lastly it is a tool used to increase the efficiency and capability. The systems develop to capture create refine tag and circulate information used to improve business productivity of the organization. Processes should include a step document the knowledge and record information and the technology can help store and disseminate that knowledge.
The knowledge management process model by botha et al 2008 this model attempts to offer a more realistic overview of the km process. Information technology it plays a key role in enabling knowledge management. When building your knowledge management program keep the ppt components in mind.
The first is that ict has played a central role in the primary literature of knowledge management. Instead the focus should be determining the functionality of the it systems that are required for the specific activities and initiatives within the firm. He argues that km though enhanced by technology is not a technology discipline and thinking in terms of knowledge management systems leads to expectations of silver bullet solutions.
Gaining knowledge through information is the role of information technology it in todays informed world. The 1st way is utilization of information technology and systems to improve business efficiency. John bordeaux associate partner in social knowledge management at ibm global business services thinks that augmented cognitionhuman cognition augmented by computers and smart technologywill accelerate as a trend affecting the km profession over the next three years and will continue to change how people and organizations incorporate technology into the decision making process.
One of the key issues in km is the role of communication and information technology. This is important from two points. Second ict plays a prominent role in many early knowledge management initiatives.
The knowledge management process model by botha et al 2008 18puja shrivastav 19.